Users AREA
userName Exit
EN / CN

STEAM GENERATOR IRON 220V-240V~, 50-60Hz 2520-3000W

COMPLAINTS AND REWORKS
NOT WORKING WITH WARNINGS ON DISPLAY
  • Refill indicator could not be removed after refilling

  • Descaling indicator could not be removed

  • The icons of power and refill indicator flash alternately

  • The icons of power and descaling indicator flash alternately

  • The icons of refill and descaling indicator flash alternately

  • The icons of power and refill and descaling flash 5 times before automatic power-of

  • The icon of steam rate flashes over 3 minutes

When the icon of refill indicator is lit on, the appliance detects that water in tank has run out.

However, the reminder could not be removed after filling water in the tank.

The machine could not heat the soleplate or deliver steam to iron.


GO TO ROOT CAUSES ANALYSIS

When the icon of descaling indicator is lit on, the appliance detects that the appliance has used about 5L of water in the steam generator. However, the reminder could not be removed after descaling. Or the machine does not start autocleaning when the product is fully cooled down and first switched on.

The machine still could heat the soleplate and deliver steam to iron.



GO TO ROOT CAUSE ANALYSIS

When the icons of power indicator and refill indicator are flashing alternately, there is communication issue between the control board and the power board on the base.

The appliance will stop working, and you could not use it.



GO TO ROOT CAUSES ANALYSIS

When the icons of power indicator and descaling indicator are flashing alternately, there is communication issue between the control board and the power board on the base.

The appliance will stop working, and you could not make any moves.



GO TO ROOT CAUSES ANALYSIS

When the icons of refill indicator and descaling indicator are flashing alternately, there is issue occured to the water level system.

The appliance will stop working, and you could not make any moves.



GO TO ROOT CAUSES ANALYSIS

When NTC is open or short circuited, all LED lights will flash 5 times, and the entire machine will automatically power off and shut down.



GO TO ROOT CAUSES ANALYSIS

Normally, it could take about 3 minutes for boiler to heat up the steam at room temperature, then the steam icon stops flashing and illuminates.

However, you find out the steam icon flashing too long and there is no steam delivered.



GO TO ROOT CAUSES ANALYSIS

© Copyright 2023 SHPlatform | All rights reserved