DEHUMIDIFIER 220V-240V~, 50Hz 600W

PROBLEM SHOOTINGS

Reminders on display

Problem description:

When error code E4 appears on display, it means the malfunction of NTC sensor on exhaust pipe, indicating the sensor is in an open or short circuit.

When the error code appears, the machine will stop working.



NTC malfunction on exhaust pipe

During the operation of the machine, the temperature sensor on exhaust pipe is detected regularly. When the sensor is detected to be open or short-circuited, error code E4 will be reported on the display panel.

When the error code appears, the machine will stop working.

ROOT CAUSES ANALYSIS

Error code E4 appears on display panel
  • Malfunction of NTC sensor on exhaust pipe, the sensor is open or short-circuited.

  • During the operation of the machine, the temperature sensor on exhaust pipe is detected regularly. When the sensor is detected to be open or short-circuited, error code E4 will be reported on the display panel.

  • Soultion: Call service center
Solution: Call service center
Problem solving

Judging from this phenomenon, the exhaust pipe temperature sensor may be loose or disconnected. Since dismantling the machine to solve the problem requires technical knowledge, otherwise it will cause safety problems for the user, please call the service center to solve your issue.

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