Please follow the steps below to try to find the causes and solve the problem.
no Reminders on display
During normal operation of the machine, water is not discharged from the drainage pipe or water tank, but directly flows out of the machine.
During normal operation of the machine, water is not discharged from the drainage pipe or water tank, but directly flows out of the machine.
During normal operation of the machine, water is not discharged from the drainage pipe or water tank, but directly flows out of the machine.
The inclination of the machine exceeds 15 degrees, causing water to flow directly out of the drainage channel and not into the water pipe or tank.
If a drainage pipe is used and the drainage pipe is blocked, water cannot flow out of the drainage pipe directly from the machine.
The buoy is stuck, or the front and back sides of the buoy are installed incorrectly, resulting in no alarm or shutdown when the water is full.
Other reasons.
Check if the machine is placed on uneven ground with a tilt greater than 15 degrees.
Check if the machine is placed on uneven ground with a tilt greater than 15 degrees.
If so, please place the machine on a flat ground.
If so, please place the machine on a flat ground.
Please follow the steps below to try to find the causes and solve the problem.
Check the drainage adapter and drainage pipe to ensure they are still connected properly, and check if the drainage pipe is blocked.
If yes, please clean the pipe and reinstall them properly.
Check the drainage adapter and drainage pipe to ensure they are still connected properly, and check if the drainage pipe is blocked.
If yes, please clean the pipe and reinstall them properly.
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PROCEDURE 1：Open water tank
Take out the decorative panel on the front of the machine.
Take out the decorative panel on the front of the machine.
The decorative panel and the machine are magnetically attracted together and can be taken out easily.
The decorative panel and the machine are magnetically attracted together and can be taken out easily.
Before removing the water tank, loosen the water tank by hand.
Before removing the water tank, loosen the water tank by hand.
Use two hands to remove the water tank.
Use two hands to remove the water tank.
There may be water in the water tank at this time, please handle it with care to prevent the water in the water tank from overflowing.
There may be water in the water tank at this time, please handle it with care to prevent the water in the water tank from overflowing.
PROCEDURE 2: Drain the water from the tank
Put your hand on the handle of the water tank and lift the water tank away.
Put your hand on the handle of the water tank and lift the water tank away.
Lift the water tank into the drainage channel and dump it out.
Lift the water tank into the drainage channel and dump it out.
The water tank has a water outlet, please pay attention to the direction of pouring water.
The water tank has a water outlet, please pay attention to the direction of pouring water.
PROCEDURE 3: Remove the lid of water tank
Hold the handle assembly of water tank with one hand, and push away the plastic chip on the handle assembly with the other hand to release the buckle of the handle assembly.
Hold the handle assembly of water tank with one hand, and push away the plastic chip on the handle assembly with the other hand to release the buckle of the handle assembly.
The water tank handle and the water tank are buckled together, and you need to push the buckle to release the two components.
The water tank handle and the water tank are buckled together, and you need to push the buckle to release the two components.
Detach the water tank handle assembly from the water tank buckle.
Detach the water tank handle assembly from the water tank buckle.
Release the other end of the water tank handle assembly.
Release the other end of the water tank handle assembly.
Take out the water tank handle assembly.
Take out the water tank handle assembly.
PROCEDURE 4： Check the buoy
Slide the buoy manually to check if the buoy is stuck.
If the buoy is manually slid and the alarm is eliminated, the problem is solved.
If not, please follow the steps below to check.
Slide the buoy manually to check if the buoy is stuck.
If the buoy is manually slid and the alarm is eliminated, the problem is solved.
If not, please follow the steps below to check.
Use pliers to pinch the swollen part of the expansion rivet and push the rivet outward.
Use pliers to pinch the swollen part of the expansion rivet and push the rivet outward.
Pull out the rivets from the outside.
Pull out the rivets from the outside.
The buoy has a magnetic block. Use a screwdriver to hold the buoy and remove it.
The buoy has a magnetic block. Use a screwdriver to hold the buoy and remove it.
Clean the dirt stuck on the buoy.
Clean the dirt stuck on the buoy.
Use a brush to clear the obstructions in the track.
After that, reverse steps 4-2 to install the buoy.
Use a brush to clear the obstructions in the track.
After that, reverse steps 4-2 to install the buoy.
PROCEDURE 5：Install the lid of water tank back
Reinstall the water tank handle assembly.
Reinstall the water tank handle assembly.
Attach the water tank handle assembly to the water tank.
Attach the water tank handle assembly to the water tank.
The buckle of the water tank handle must be assembled with the fixing hole of the water tank.
The buckle of the water tank handle must be assembled with the fixing hole of the water tank.
Press it down with a little force, and then check whether it is assembled in place when you hear a click.
Press it down with a little force, and then check whether it is assembled in place when you hear a click.
Press the other end down similarly, and assemble the buckle of the handle with the fixing hole of the water tank.
Press the other end down similarly, and assemble the buckle of the handle with the fixing hole of the water tank.
PROCEDURE 6：Install the decroative cover of water tank back
Install the assembled water tank back to its right place.
Install the assembled water tank back to its right place.
Install the water tank back.
Install the water tank back.
Make sure that the water tank is properly assembled, the machine would give a reminder of E1 out if the water tank is not properly assembled.
Make sure that the water tank is properly assembled, the machine would give a reminder of E1 out if the water tank is not properly assembled.
Install the decorative panel back.
Install the decorative panel back.
The decorative board is attracted to the machine through a magnet, and can be easily attracted when placed properly.
The decorative board is attracted to the machine through a magnet, and can be easily attracted when placed properly.
If none of the above solutions can solve the problem, it is preliminarily determined that there is an abnormality in the drainage system. The reworking of the drainage system requires professional technical knowledge, otherwise it will cause safety issues to the user. Please call the service center for help.
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